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00 AD Systems & Processes

00 AD Admin Training Programme (Local/Overseas)


Description
- Prepared by Achievers Dream Operations Team
Content
  • 00 OVERSEAS TEAM PREPARATION
  • Preparations
  • 00 Reflection Template
  • Daily Reflection Template (Submitted by the end of the day 10pm)
  • 00 Schedule/Price List/Education system of SG/Onboarding Qns/Abbreviation
  • Introduction of AD Singapore (BOTH)
  • 00 Singapore Education System (OVERSEAS)
  • 00 Admin Onboarding FAQs (BOTH).docx
  • 00 Schedule - Class code (BOTH)
  • 00 Abbreviations (latest update 2nd April 2023) (BOTH)
  • 00 Registration
  • Enrolment Checklist
  • 1. Topic Admin - Register in ADOS
  • 2. Topic Admin - Assign Class
  • 3. Topic Admin - Creating New Invoice + Credit Note
  • 4. Topic Admin - Send LMS Details
  • 5. Topic Admin - Summative Lecture Reminder
  • 6. Topic Admin - Registration Full Procedure
  • 00 Admin Sharing 16 March
  • 01 What do you recommend to parents
  • 02 Ensure a complete loop and be detailed
  • 03 What is followup
  • 01 Learning Management System (Talent LMS)
  • 01 Adding Section + Answer Key (S3_4 Crash Course)
  • 01 How to Add Specific Videos for New Students
  • 01 AD Learning Portal_ Login Instructions
  • 01 How to Delete Users
  • 01 How to add student in courses in LMS (BOTH)
  • 01 How to find username and password (BOTH)
  • 01 How to retrieve deleted account (BOTH)
  • 01 How to find Crash Course video in search bar for S4 and J2 (BOTH)
  • 02 Payment Related
  • 02 Admin - How to Settle NETs Payment
  • 03 WhatsApp Replies
  • 03 VIDEO 01 (BOTH)
  • 03 VIDEO 02 (BOTH)
  • 04 AD Operating System (ADOS)
  • 04 Username to change to student phone number (BOTH)
  • 04 Topic Admin: Student lab booking details (BOTH)
  • 04 Topic Admin - Generate Next MonthTerm Bills in ADOS
  • 04 Topic Admin - ADOS - Makeup lesson
  • 04 ADOS Attendance Marking Part 1 (Teacher)
  • 04 Topic ADOS Attendance Marking Part 2 (Admin)
  • 04 Topic Admin - Convert Deposit in ADOS
  • 04 How to Manually Add Lab Credits in ADOS (BOTH)
  • 04 Lab manual booking (BOTH)
  • 04 How to void payment (BOTH)
  • 04 How to add teacher's name in ADOS (BOTH)
  • 04 How to add in new teacher or admin (LOCAL)
  • 04 How to undo Invoice (BOTH)
  • 04 Headcount for Regular, Booster and Trial (BOTH)
  • 04 How to create class (BOTH)
  • 04 How to create terms (LOCAL)
  • 05 Daily Operations
  • 05 Admin Daily Work List
  • 05 Share access with teachers over zoom
  • Admin - How to send recording by Zoom
  • Admin - SOP Withdrawal
  • Admin - Withdrawal Status in ADOS
  • Admin - Convert from Trial to Regular
  • 07 Diagnostic Test
  • How to book a DC
  • 08 Lab Lessons
  • Check Students Entitled Lab Qty
  • Why Students Can't See Lab Lesson?
  • Find Username and Password for ADOS (Student) + Add Lab Credits After
  • 09 Admin Training (Sales)
  • How do you Share AD with Parents (Admin Training) - Video 1
  • How do you share AD with Parents (Admin Training) - Video 1.pdf
  • Admin Sales Training #2
  • Admin Sales Training #2 - pdf
  • 10 Frequently Asked Questions (FAQs)
  • AD FAQs ( last updated 24th Dec 2022).docx
  • 00 Admin Training Day by Day Guide
  • AD Chat Manual
  • VIDEO 1 PART1.mp4
  • VIDEO 1 PART2.mp4
  • VIDEO 1 PART3.mp4
  • VIDEO 2.mp4
  • VIDEO 3.mp4
  • 11 CHEMISTRY TOUR
  • How to book a Chemistry Tour (BOTH)
Completion rules
  • All units must be completed